Parking Permit Management System
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
DESCRIPTION
North Carolina is seeking a vendor to provide a comprehensive parking permit management system with robust real-time capabilities. The desired system must enable the updating, activation, and deactivation of permits instantly, as well as the customization of permits by type and user group. It should feature a secure payment gateway for processing bank card transactions, support payment and refund processing, an opt-in auto-pay function, and facilitate consolidated payments for multiple permits in one transaction. The solution must comply with PCI–DSS Level 1 requirements, including attestation of compliance by a qualified security assessor.
Other required features include electronic acceptance of eligibility documents, user-specific access rights, and support for both physical and virtual permits associated with license plates. The system should generate notifications for renewals, cancellations, and application statuses via mail and/or email, and offer an accounts receivable module capable of producing invoices and aging reports. A unique permit number must be generated for each permit, and permit types should be easily added or removed as needed.
A customer-friendly portal is essential, providing seamless access to parking permit applications, renewals, and payment processing. The portal should be hosted by the vendor, seamlessly integrate with third-party systems in real time, operate 24/7, and be accessible across multiple major browsers. Security for online payments is paramount, requiring full PCI compliance. The contract for this service will be for a period of one year.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.