Parking Management Services

Overview

Real Estate & Property Management

San Diego, California, United StatesPosted about 1 month agoDeadline: April 27th, 2026

Fit Score

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SUMMARY

San Diego seeks a vendor for multi-faceted parking management services, including staffing, operations support, reporting, and system maintenance over a five-year contract.

KEY REQUIREMENTS

Submit completed Pledge of Compliance signed under penalty of perjury
Contractor and Principals must not have been convicted of fraud or criminal offense in connection with a public contract in the past 5 years
Provide immediate written notice of inaccurate or incomplete representations
Disclose all persons directly or indirectly involved in the transaction, including the nature of their interest
Disclose ownership and name changes in the past 5 years
Disclose if the firm is a non-profit and attach proof of status
Disclose if a firm owner, partner, or officer operated a similar business in the past 5 years
Indicate the business organizational structure
Disclose financial resources and responsibility, including sales, bonding, insurance, bankruptcy, and outstanding claims, liens, or judgments
Provide the name of the principal financial institution for reference
Certify sufficient operating capital and financial reserves
Possess a current Business Tax Certificate
Disclose performance history in the past 5 years (civil liability, contract termination for cause, settlement agreements for default/breach/fraud, current lawsuits, debarment, notice to cure/default)
Provide a minimum of three performance references
Disclose compliance history in the past 5 years (criminal penalties, non-responsibility findings)
Disclose business integrity history in the past 5 years (false claims, convictions related to government contracts, fraud/theft/dishonesty)
Disclose if Principals have relatives employed by the City in the past 5 years
Disclose local business status and certifications (SLBE, DVBE, WBE, MBE, DBE)
Disclose wage compliance history in the past 5 years (back wages/penalties)
Comply with the Equal Pay Ordinance
Provide names and information for all subcontractors and suppliers
Certify all required equipment will be available one week before work commences
Submit an electronic signed bid/proposal through the PlanetBids portal by the Closing Date
Submit original hard copies prior to contract execution if the electronic submission lacks an authorized electronic signature
Ensure each uploaded document does not exceed 150MB
Submit completed and signed Contract Signature Page, with the latest addendum acknowledged
Submit Equal Opportunity Contracting forms (Work Force Report, Contractors Certification of Pending Actions)
Submit Living Wage Ordinance Certification of Compliance
Submit Licenses as required in Exhibit B
Submit Additional Information as required in Exhibit B
Provide an Executive Summary, title page, table of contents, and response to the RFP
Submit a Cost/Price Proposal in the specified form and format
Comply with wage provisions, including State prevailing wage laws and Living Wage Ordinance
Provide parking management services for the Evan V. Jones Parkade
Provide a qualified ticket booth ambassador at the exit booth for a minimum of 8 hours per day, Monday through Friday
Provide a full-time onsite manager
Respond to intercom calls 24 hours per day, 7 days per week
Perform daily inspections, cleanup, and maintenance of the parking lot, stairwell, and pay station equipment
Deposit gross revenues daily into a designated City account
Provide daily and monthly revenue reports
Provide monthly written reports (usage levels, incidents, janitorial/maintenance, profit/loss statement)
Submit an itemized list of all expenses and projected revenue types
Obtain and maintain all necessary hardware and software for services
Operate the parking facility as instructed, providing ongoing operational support and non-structural upkeep of equipment
Keep parking facilities clean and clear of refuse daily
Remove graffiti within 24 hours (immediately for vulgarities/discriminatory content)
Comply with audit evaluations
Maintain a current manual of standard operating procedures for the Parkade
Implement and maintain a current Maintenance Services Manual for the Parkade
Maintain parking meter system infrastructure, equipment, and services
Supply and maintain network switches and routers
Provide all necessary computer equipment for system management
Ensure seamless connectivity between parking meters, central servers, and applications
Procure and maintain an independent, high-speed internet connection
Offer 24/7 monitoring and technical support
Provide software updates, patches, and security enhancements
Propose a regular maintenance schedule
Provide real-time and scheduled reports on system performance, transaction data, and security logs
Comply with data retention policies
Regularly assess Parkade condition and AMANO equipment, perform preventative maintenance
Maintain Parkade in decent, safe, and sanitary condition (lighting, painting, cleaning)
Maintain work area in a safe and sanitary condition
Do not procure service contracts without prior City approval
Purchase necessary equipment, tools, appliances, materials, and supplies
Hold the applicable State Contractor's License
If providing services subject to wage requirements, both Primary and Sub-Contractor must meet wage requirements and submit DIR registration
If employing janitorial workers, register with the State of California Department of Industrial Relations (DIR) under PSWPA
If supervising pesticides, herbicides, or rodenticides, possess a Qualified Applicator's Certificate Category B and a Pest Control Business License
Cooperate with the City and incumbent/succeeding Contractor for a smooth transition
Provide a customer service operation with a local/toll-free number and a dedicated representative
Provide a company photo identification badge and uniform
Maintain Cyber Liability Insurance with limits not less than $2,000,000 per occurrence/claim and $2,000,000 aggregate
Adhere to Payment Card Industry Data Security Standards (PCI DSS)
Maintain full compliance with PCI SSC for all services and ensure subcontractors comply
Provide annual Attestation of PCI Compliance upon request
Remediate audit findings at sole cost
Complete a Service Provider Responsibility Matrix
Physically inspect kiosk devices, merchant terminals, and payment hardware at a City-determined frequency
Report immediately any device tampering, breach, intrusion, or unauthorized access to cardholder data
Provide a proposed yearly management fee
Submit annually for City approval a proposed budget itemizing all facility operating expenses
Submit a proposed plan of operation with an implementation schedule
Provide a statement describing the source and amount of financing
Comply with State prevailing wage laws for construction work cumulatively exceeding $25,000 or alteration/demolition/repair/maintenance work cumulatively exceeding $15,000
Comply with the Living Wage Ordinance for workers not subject to Prevailing Wage Rates
Keep accurate payroll records and submit weekly certified payroll records online via the City's Labor Compliance Program
Comply with California Labor Code sections concerning employment and wages of apprentices
Comply with California Labor Code sections concerning working hours
Include required Labor Code provisions in subcontracts
Secure payment of compensation for employees (workers' compensation)
Provide a minimum of eighty (80) hours per year of compensated leave
Permit a minimum of eighty (80) hours of uncompensated leave per year for illness

BUDGET

Estimate

$4,000,000 – $7,000,000

CONTRACT DURATION

60 months

TIMELINE

Solicitation Issue Date: March 27th, 2026

Questions and Comments Due: April 8th, 2026 @ 12:00 p.m.

Proposal Due Date and Time: April 27th, 2026 @ 2:00 p.m.

Contract Term: Five (5) years from the Effective Date.

QUESTION DEADLINE

April 8th, 2026

Issuing Agency

City of San Diego

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DESCRIPTION

The government authority in San Diego, California seeks a vendor to provide comprehensive parking management services. The scope includes staffing a qualified ticket booth ambassador at the exit booth for a minimum of eight hours per day, Monday through Friday. The parking facility is equipped with entry and exit stations, a credit pay station, vehicle control barriers, gates, and all necessary operations hardware and software.

The contractor will be responsible for ensuring effective utilization of equipment, adhering to security requirements, and handling parking program and revenue tracking documentation and reporting. Additional requirements include 24/7 monitoring and technical support to maintain system uptime and integrity, management of transient and special event parking, provision of software updates for parking management systems, oversight of night and weekend parking, installation and maintenance of signage and wayfinding systems, monthly parking administration, and the support of parking meters.

The initial contract period is for five years. All questions regarding this RFP must be submitted no later than April 8, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.