Paratransit On-Demand Software
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
Issue RFP: Wednesday, March 18th, 2026
Hold Pre-Proposal Meeting: Friday, March 27th, 2026 1:30 PM ET
Submit Written Questions: Wednesday, April 1st, 2026 by 3:00 PM ET
Provide Response to Questions: Wednesday, April 8th, 2026
Submit Proposals: Thursday, April 16th, 2026 by 2:00 PM ET
Contract Award: TBD
QUESTION DEADLINE
Issuing Agency
University of North Carolina At Charlotte
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
A North Carolina-based entity is seeking a vendor to provide a unified, ADA-compliant, real-time software solution for paratransit and on-demand transportation management. The selected platform will automate the creation, optimization, and dispatching of daily routes while supporting both pre-scheduled and real-time ride requests.
The required system must deliver mobile and desktop interfaces for dispatchers, drivers, and riders, with secure authentication through the university’s single sign-on system. Key features include real-time trip optimization, route management, routing and accessibility configuration, and integration with university authentication protocols. The implementation scope encompasses project kickoff, system configuration, training, documentation, go-live support, and post-implementation review. The contract is for a five-year period, with a pre-proposal meeting and defined deadlines for questions and submissions.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.