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Online Branded Merchandise and Promotional Product Store Services

Overview


Retail, E-Commerce & Consumer Goods
Washington, District of Columbia, United StatesPosted 20 days agoDeadline: May 18th, 2026

Fit Score


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SUMMARY


RFP for a vendor to provide online storefront management, branded merchandise catalog, print-on-demand production, and fulfillment services for a Washington, DC-based organization.

KEY REQUIREMENTS


BUDGET

Estimate

$50,000 – $150,000

TIMELINE


Original Date Issued: April 20th, 2026

Deadline for Questions: May 4th, 2026

Closing Date: May 18th, 2026

Final Decision Date: June 19th, 2026

QUESTION DEADLINE


May 4th, 2026

Issuing Agency


International City/County Management Association

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


The organization is seeking a vendor to provide comprehensive online branded merchandise and promotional product store services. The selected firm will be responsible for designing and launching one or more online storefronts that align with the organization's visual identity, brand guidelines, and target audiences. The storefront must support distinct experiences for members and staff, as well as the creation of additional customized storefronts for specific events or programs as needed.

The vendor should offer a broad catalog of customizable promotional items, including apparel with inclusive sizing and diverse style options, accessories such as hats and bags, drinkware, and promotional products like pens and notebooks. Print-on-demand fulfillment is required, with handling of printing, production, quality control, packing, and direct shipping to customers. Standard fulfillment should occur within 7–10 business days, with expedited options for urgent orders.

The platform must support advanced administration features, including automated order confirmations, shipping notifications, order tracking, immutable admin logs, exportable compliance logs, fraud detection, multi-currency and multi-language capabilities, and state and region-specific tax handling. The contract will last one year, and all questions must be submitted by May 1, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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