Older Adult Strategy Services

Release of RFP: March 5th, 2026

Close of Question Period: March 19th, 2026

RFP Closing Date: March 26th, 2026

Evaluation of Proposals: April 2026

Anticipated Award Date: End of May 2026

Milestone 1 - Comprehensive Review: September 2026

Milestone 2 - Consultation and Branding: November 2026

Milestone 3 - Older Adult Strategy: February 2027

The agency is seeking proposals from qualified consulting firms to develop a comprehensive Older Adult (OA) Services Strategy. This strategy will guide service delivery, programming, governance, facility planning, and financial models for older adults over the next decade and must align with the Town's Strategic Plan and Recreation and Culture Master Plan.

Responsibilities include assessing the current state of older adult services, identifying gaps, opportunities, and future needs, and profiling the older adult population nationally and locally through market segmentation analysis. The project requires reviewing relevant policies, procedures, plans, and service standards, as well as incorporating national and international best practices, emerging trends, partnership models, and benchmarking staffing structures, budgets, policies, and governance models with other similar municipalities.

Additional tasks include conducting a full inventory of programs, clubs, services, fees, staffing, and facility resources related to older adults. The successful vendor will also benchmark participation patterns, cost structures, operating models, and membership trends. Broad community engagement with both older adults and the general population is expected throughout the process. The contract period for these services will be one year.