Network Based Encryption Key Recovery Storage Solution Services

The Department of Veterans Affairs (VA) seeks information from qualified vendors regarding the renewal of software maintenance and support services for its deployed Network-based Encryption Key Recovery Storage System (NBEKRSS) solution. This market research aims to identify providers with relevant experience delivering enterprise on-premises cryptographic or key management software solutions for large federal agencies. Vendors should describe their encryption key recovery storage systems, highlight primary components, and detail their experience with Certificate Authority (CA) and Hardware Security Module (HSM) integration.

Respondents must address compliance with Federal Public Key Infrastructure (PKI) policies, NIST cryptographic standards, and FIPS 140-2/140-3 validated modules, providing appropriate documentation and references. The VA is also seeking information on licensing models, including perpetual, subscription, and any additional costs related to HSM/CA integration or PKI modules. Vendors should clearly outline their release management process, patching procedures, and technical support offerings to ensure smooth operations for on-premises, non-cloud environments.

Companies should be prepared to demonstrate how software updates, patches, and hotfixes can be securely delivered without requiring contractor access to VA systems and ensure updates are validated in offline or isolated environments. Responses should reflect the company's capacity to meet all requirements, including support and compliance capabilities.