Museum Ticket Sale Software

Overview

Business Systems (ERP, CRM & POS)

Longmont, Colorado, United StatesPosted about 1 month agoDeadline: April 23rd, 2026

Fit Score

Settle Intelligence

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SUMMARY

Colorado museum is seeking comprehensive ticket sale software with support for reserved seating, guest checkout, multiple payment methods, refund processing, Salesforce integration, and on-premises ticket sales.

KEY REQUIREMENTS

BUDGET

Estimate

$50,000 – $150,000

TIMELINE

RFP Issued: March 27th, 2026

Pre-Proposal/Education Conference: April 2nd, 2026 at 10:00 AM

Inquiry Deadline: April 9th, 2026 at 5:00 PM

Final Addendum Issued: April 15th, 2026 by 5:00 PM

Proposal Due Date and Time: April 23rd, 2026 at 5:00 PM

Interviews: May 4th-5th, 2026

Identification of Potential Best-Value Proposer: May 8th, 2026

Clarification Kick-off Meeting: May 14th, 2026

Final Clarification Meeting: May 21st, 2026

Contract Award: June 1st, 2026

Implementation deadline: July 20th, 2026

QUESTION DEADLINE

April 9th, 2026

Issuing Agency

City of Longmont

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The project seeks a vendor to provide museum ticket sale software with robust functionality. The solution must support both general admission and reserved seating, featuring a venue seating map. Guest checkout should be available, allowing customers to purchase tickets without creating an account. The software should facilitate charging ticketing fees directly to customers, with no fees for refunds, and enable onsite ticket sales, including cash sales, preferably without additional fees beyond standard credit card charges.

Museum staff must have the ability to process credit card refunds for at least 90 days post-transaction. Customizable box office reporting, ticket scanning (both printed and mobile), and payment flexibility—including ACH payments and hardware supporting contactless/NFC payment options—are required. The solution should also be capable of integrating with Salesforce CRM.

A pre-bid conference is scheduled for April 2, 2026. Prospective vendors should submit questions by April 9, 2026. The anticipated contract duration is one year.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.