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Mortgage and Loan Servicing Assistance Services

Overview


Financial, Legal, HR & Staffing
Mobile, Alabama, United StatesPosted: June 20th, 2026Deadline: July 8th, 2026

Fit Score


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SUMMARY


The City of Mobile, Alabama seeks a provider for web-based mortgage and loan servicing support, including account management, payment processing, reporting, and escrow services.

KEY REQUIREMENTS


TIMELINE


RFP Issued: June 17th, 2026

RFP Responses due: July 8th, 2026

Selection of Consultant: July 29th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Mobile

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The City of Mobile, Alabama is seeking a vendor to provide comprehensive mortgage and loan servicing assistance services. The selected provider will offer web-based account setup for city staff to facilitate the establishment of new loans, along with web-based tracking for current status, delinquency aging, and portfolio overview reports.

Responsibilities include general loan servicing, such as issuing billing statements, accepting payments from clients on behalf of the city, and ensuring remittance to the city at least monthly. The vendor will also enable clients to access their loan information and submit payments online. Additional services involve performing annual escrow analyses, notifying clients of escrow changes, and managing escrow disbursements for homeowner insurance and annual property taxes owed to the Mobile County Revenue Commission.

Vendors must demonstrate capacity to deliver secure, reliable web platforms for both internal staff and external clients, as well as proven experience in mortgage and loan servicing operations for municipal entities.

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Frequently asked questions

When is the submission deadline?
Submissions are due July 8, 2026.
Who issued this RFP?
It was issued by City Of Mobile. The work is located in Mobile, Alabama, United States.
Who is a good fit for this opportunity?
  • Experience providing mortgage and loan servicing for municipal or government clients
  • Expertise in secure web-based platforms for account management and payment processing
  • Capability to deliver escrow management and reporting services
  • Strong track record of compliance with financial regulations
  • Established operations in Alabama or ability to serve the Mobile area

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    Mortgage and Loan Servicing Assistance Services (Due July 8, 2026) | Settle RFP Hunter