When is the submission deadline?

Submissions are due October 29, 2026. Questions must be submitted by October 12, 2026.

What is the budget for this RFP?

The published budget is $300,000.

It was issued by Fáilte Ireland. The work is located in Dublin, Ireland.

Who is a good fit for this opportunity?

Microsoft Dynamics 365 Business Central consulting and support specialist. Experience supporting finance, administration, procurement, and enterprise operational users. Expertise with Jet Reports, Power BI, Continia Document Manager, and Continia Expense Management. Proven capability in ERP training, knowledge transfer, system optimization, and continuous improvement. Strong experience with reporting, governance documentation, workflows, controls, and minor enhancements. Ability to provide structured technical advisory and user support services in Ireland.

Microsoft Dynamics 365 Business Central Support Services (Due October 29, 2026)

Overview

IT Support, Hardware & Networking

Dublin, IrelandPosted: October 1, 2026Deadline: October 29, 2026

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SUMMARY

The organization seeks a provider to support and improve its Microsoft Dynamics 365 Business Central environment and related reporting and expense-management tools. The engagement includes technical support, training, reporting development, system optimization, documentation, and continuous improvement.

KEY REQUIREMENTS

Must have a turnover of at least €300,000 during any of the previous 3 financial years
Must hold an up-to-date Tax Clearance Certificate
Must hold Employer’s Liability Insurance with an indemnity limit of €13,000,000
Must hold Public Liability Insurance with an indemnity limit of €6,500,000
Must hold Professional Indemnity Insurance with an indemnity limit of €1,300,000
Must hold Cyber Liability Insurance with an indemnity limit of €5,000,000
Must demonstrate experience in Microsoft Dynamics 365 Business Central, Jet Reporting, and Continia tools
Must provide details of 3 contracts undertaken within the last 3 years of similar scope, scale and complexity

BUDGET

Verified

$300,000

CONTRACT DURATION

12 months

TIMELINE

Clarification questions due by October 12th, 2026.

Clarification responses issued by October 14th, 2026.

Submission deadline is October 29th, 2026, at 12 noon.

QUESTION DEADLINE

October 12, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Fáilte Ireland

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The issuing organization is seeking a service provider to deliver specialist technical, advisory, training, and user support services for Microsoft Dynamics 365 Business Central, its core finance and operational system. The system supports approximately 40 finance and administration users and an additional 440 users across the organization. Services will also cover associated reporting and expense-management tools, including Jet Reports, Power BI, Continia Document Manager, and Continia Expense Management.

The selected provider will assess current system usage, identify opportunities to improve utilization and controls, streamline processes, and optimize existing functionality. Responsibilities will include knowledge transfer and capability building for the in-house Finance team; training and refresher sessions for finance, procurement, administration, and operational users; development of dashboards and management reporting; system health checks; performance reviews; troubleshooting; and recommendations concerning configuration, workflows, governance, and future enhancements.

The engagement will also include maintaining governance documentation, decision logs, user guides, procedures, and support materials; providing user assistance and best-practice guidance; recommending and supporting minor system enhancements and process improvements; and advising on Business Central functionality, best practices, and relevant product roadmap developments.

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Frequently asked questions

When is the submission deadline?: Submissions are due October 29, 2026. Questions must be submitted by October 12, 2026.
What is the budget for this RFP?: The published budget is $300,000.
Who issued this RFP?: It was issued by Fáilte Ireland. The work is located in Dublin, Ireland.
Who is a good fit for this opportunity?: Microsoft Dynamics 365 Business Central consulting and support specialist
Experience supporting finance, administration, procurement, and enterprise operational users
Expertise with Jet Reports, Power BI, Continia Document Manager, and Continia Expense Management
Proven capability in ERP training, knowledge transfer, system optimization, and continuous improvement
Strong experience with reporting, governance documentation, workflows, controls, and minor enhancements
Ability to provide structured technical advisory and user support services in Ireland

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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