Member Communication Platform

Overview

Healthcare Services, Wellness & Biotech

Salt Lake City, Utah, United States; Murray, Utah, United StatesPosted 2 months agoDeadline: March 23rd, 2026

Fit Score

Settle Intelligence

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SUMMARY

Utah agency requests a platform to manage multi-channel member engagement, supporting outreach, compliance, and surveys across various health business lines.

KEY REQUIREMENTS

BUDGET

Estimate

$1,000,000 – $5,000,000

CONTRACT DURATION

60 months

TIMELINE

RFP Dated and Issued: March 2nd, 2026

RFP Inquiry Questions Due: March 9th, 2026

Proposal Due: March 23rd, 2026

Estimated Oral Presentations: TBD

Anticipated Contract Effective Date: August 1st, 2026

QUESTION DEADLINE

March 9th, 2026

Issuing Agency

University of Utah Health

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The agency is seeking a comprehensive member communication platform designed to support both outbound and inbound engagement across multiple communication channels. This solution is intended to enhance outreach across Medicaid, marketplace, and employer group business lines.

The platform should feature configurable campaign logic and accommodate a range of engagement scenarios. These scenarios include enrollment and eligibility outreach, member welcome calls, medication adherence reminders, member surveys, as well as compliance and regulatory communications. The system will play a critical role in improving member interaction and supporting diverse communication needs within the agency's operations.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.