Mass Communication, Command, and Safety Solution

1st Legal advertising & release of RFP: April 22nd, 2026

2nd Legal advertising: April 29th, 2026

Questions Due: May 4th, 2026

Questions Answered no Later Than: May 6th, 2026

Proposals Due: May 13th, 2026

Evaluation of Proposals: May 19th, 2026 to May 21st, 2026

Vendor Presentations: June 8th, 2026 to June 10th, 2026

Recommendation of Selected Respondent to the Board of Trustees: September 3rd, 2026

The Lone Star College System seeks a vendor to provide a mass communication, command, and safety solution. This integrated, cloud–based software must support coordinated communication, incident management, and safety operations for both critical incidents and daily Police Department activities. The solution should be offered as a single package and include a desktop application or web console for Police Department personnel, as well as a mobile application compatible with iOS, iPadOS, and Android devices. Role–based features must be available in both the desktop/web and mobile applications.

The platform must enable secure user login and authentication utilizing the existing Microsoft-based authentication system, support branded interfaces with Lone Star College System and Police Department logos, provide role–based permissions, record all authenticated user actions in an audit log, and allow automatic updates. The mobile app must be available for free on respective app stores and deployable via a mobile device management solution (such as JAMF) for managed Apple devices.

The system must deliver mass communication through various channels, including ADA-compliant telephone functions (TTY/VRS), SMS, email, RSS feeds, and social media distribution across platforms such as Facebook and Twitter.