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Marquis Project Parking System Maintenance Support

Overview


IT Support, Hardware & Networking
Salt Lake City, Utah, United States; Saint Louis, Missouri, United StatesPosted about 2 months agoDeadline: March 18th, 2026

Fit Score


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SUMMARY


Missouri seeks a vendor to provide 24/7 remote maintenance support, resolution of system issues, and deployment of patches for the Marquis Project Parking System for one year.

KEY REQUIREMENTS


BUDGET

Estimate

$250,000 – $750,000

CONTRACT DURATION


60 months

TIMELINE


Product Description Version 1.0 dated January 20th, 2026.

Notice ID 36C77626Q0130 published on March 10th, 2026 at 4:29 PM EDT.

Responses due by March 18th, 2026 at 1:00 PM EDT.

Opportunity inactive on April 17th, 2026.

Period of performance is one year from award date, with four one-year option periods.

QUESTION DEADLINE


March 18th, 2026

Issuing Agency


Department of Veterans Affairs

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


This Request for Information (RFI) seeks vendors capable of providing off-site, 24/7/365 maintenance support for the Marquis Project Parking System. Support must be accessible to users and administrators via telephone, email, or Virtual Private Network connection to assist with any system issues encountered.

Vendors are expected to resolve critical configuration and management issues within 24 hours and non-critical issues within 72 hours unless more extensive actions, such as major code modification, regression testing, or hardware replacement, are necessary. The contract also includes responsibilities such as installing and deploying manufacturer patches, fixes, and workarounds for the system.

The engagement is intended for a one-year period, with an emphasis on rapid issue resolution and comprehensive technical support for all aspects of the Marquis Project Parking System.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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