Managed Provider Service

Overview

Financial, Legal, HR & Staffing

Atlanta, Georgia, United StatesPosted 24 days agoDeadline: May 1st, 2026

Fit Score

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SUMMARY

Atlanta's government authority requests a managed provider service offering IT staffing, project services, and operational support, including cybersecurity, application, and network assistance.

KEY REQUIREMENTS

Must have a minimum of ten years of experience providing services or supplies of similar type, size, and complexity
Must identify key management and operational personnel with relevant experience
Must demonstrate satisfactory performance from at least five prior relationships of similar scope and complexity within the past ten years
Must provide references or performance documentation verifying successful service implementation
Must provide a web-based vendor management system
Must be able to support IT staff augmentation and milestone-based project support
Must support help desk, infrastructure, cybersecurity, application support, and project management functions

BUDGET

Estimate

$500,000 – $2,000,000

TIMELINE

Pre-Advertisement Notice Start Date: April 13th, 2026

Pre-Advertisement Notice End Date: May 1st, 2026

Issuing Agency

City Of Atlanta

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DESCRIPTION

The government authority in Atlanta, Georgia is seeking a managed provider service for a comprehensive IT staffing and project service solution. The chosen managed service provider (MSP) will deliver staff augmentation for ongoing support using a time-and-materials basis, as well as project-based services organized around defined milestones and deliverables.

The MSP will employ its own vendor management software to transparently track requests, resources, progress, status, and costs. Key areas required include cybersecurity support to protect the organization from threats, software and application support for maintenance and development, structured project management to oversee IT initiatives, and administrative support for documentation, records management, procurement, and financial tracking.

Additional responsibilities include help desk and technical support, as well as network and infrastructure support. The MSP's expertise should encompass both ongoing operational assistance and the ability to execute specific IT projects as needed.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.