Managed IT Support Services
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
RFP Issued: March 12th, 2026
Pre-proposal Conference: March 26th, 2026 at 10:00 AM CST
Question Submittal Deadline: April 16th, 2026 at 3:00 PM CT
Proposal Submittal Return & Deadline: April 13th, 2026 at 3:00 PM CT
QUESTION DEADLINE
Issuing Agency
Fort Walton Beach Housing Authority
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
A government authority in Fort Walton Beach, Florida is seeking a qualified vendor to provide managed IT support services. The scope includes assisting in the review and development of customized IT policies to guide technology usage across the agency. The selected contractor will collaborate with the agency to develop a long-term strategic technology plan tailored to organizational goals.
Additional responsibilities include management and administration of the agency’s Office 365 system for all users, ensuring efficient collaboration and system integrity. The contractor must provide managed detection and response with 24/7 cyber and cloud Security Operations Center (SOC) coverage, as well as email security, phishing, and malware protection. The vendor will also handle lifecycle management, including end-of-life notifications, replacements, and proper decommissioning and disposal of IT assets.
A comprehensive ticket escalation process is required, allowing for multiple points of contact depending on the issues encountered. The initial contract term will be for one year. A pre-bid meeting is scheduled for March 26, 2026, and all questions related to the RFP must be submitted by April 16, 2026.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.