Managed Information Technology Services
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
RFP Issued: April 27th, 2026
Questions Due: May 12th, 2026
Responses to Questions: May 13th, 2026
Proposal Submission Deadline: May 18th, 2026
Proposal Opening (Non-Price): May 19th, 2026
Price Proposal Opening: May 19th, 2026
Contract Award: May 20th, 2026
QUESTION DEADLINE
Issuing Agency
The Education Cooperative
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
A government authority in East Walpole, Massachusetts is seeking a vendor to provide managed information technology services to support its educational and administrative operations. The scope of work includes virtual help desk and remote support, technology ticketing and user support systems, and proactive in-person support for a minimum of three days per week.
The selected provider will be responsible for 24/7 infrastructure monitoring and incident response, network infrastructure management, identity and access management (such as Microsoft, Active Directory, Google Workspace), asset inventory and lifecycle management, and support for IT procurement. Additional services required include infrastructure installation and replacement planning, annual IT assessment aligned with CIS standards, analytics and reporting on help desk, network, and asset tracking, staff training in IT and cybersecurity, grant assistance for IT-related funding, state reporting support, and application management. The contract period is one year.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.