Life Insurance, Disability, ADA and FMLA Administration Services
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
Publish RFP to City's Website: March 13th, 2026
Formal Legal Advertisement: March 17th, 2026
Intent to Bid Forms and NDA Deadline: March 20th, 2026 (by noon CT)
Release RFP Questionnaire (with submitted Intent and NDA): March 24th, 2026
Pre-Bid Conference: April 1st, 2026 (noon CT)
Proposer Questions Deadline: April 7th, 2026 (5:00pm CT)
City Response to Questions: April 15th, 2026
Proposal Submission Deadline: April 29th, 2026 (noon CT)
Finalist Selections – Optional: Week of June 2nd, 2026
Finalist Presentations – Optional (City's Discretion): Week of June 15th, 2026
Negotiations: June/July 2026
Agreement Finalization: July 15th, 2026
QUESTION DEADLINE
Issuing Agency
City Of Memphis
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The City of Tennessee is seeking a vendor to provide comprehensive life insurance, disability, Americans with Disabilities Act (ADA), and Family and Medical Leave Act (FMLA) administration services. The selected vendor will assist in designing a health and welfare benefits program that offers security, choice, and competitive rates for city employees and retirees.
Key responsibilities include account management such as attending open enrollment meetings, benefits fairs, and furnishing regular experience updates. The vendor will facilitate the creation of tailored benefits documentation, handle claims review and processing, issue necessary forms, and communicate claim decisions. Support is expected in facilitating appeals for denied claims and coordinating with third-party vendors as needed.
Additionally, the vendor must provide a dedicated member services group for claim intake and inquiries, offer an employee portal, identify appropriate return-to-work dates for disabled employees, secure necessary medical information, and determine the need for case management in disability cases. Assistance for employees in filing for Social Security benefits is also required. Pre-bid conference and inquiry deadlines are scheduled prior to proposal submission.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.