Overview


Business Systems (ERP, CRM & POS)
Massachusetts, United StatesPosted 2 months agoDeadline: April 21st, 2026

Fit Score


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SUMMARY


Seeking a flexible licensing management platform with workflow, payments, inspection, and enforcement features to support the Massachusetts legal cannabis market.

KEY REQUIREMENTS


BUDGET

Estimate

$1,000,000 – $5,000,000

TIMELINE


Release RFI: March 5th, 2026

Respondent Questions Submission Deadline: March 23rd, 2026

Commission's Responses to Respondent Questions Posted: April 3rd, 2026

RFI Submission Deadline for Respondents: April 21st, 2026

QUESTION DEADLINE


March 23rd, 2026

Issuing Agency


Cannabis Control Commission

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


A licensing management and workflow platform is required to facilitate the administration of the entire licensing lifecycle for the legal cannabis market in Massachusetts. The system must feature comprehensive workflow tools, relevant communications, and notifications, as well as support inspections, investigations, and a range of optional enforcement functions.

Key capabilities should include scheduling, tracking, logging, and reporting on inspections, case management of investigations, enforcement actions, and the handling of fines, manual payments, and refunds. The platform must capture internal Commission staff data for compliance reviews and performance management, offer adaptable workflows to changes in laws and license types, and manage online and manual payments including escrow payments. Additionally, features for tracking license extensions, applying fee waivers, financial reporting, revenue management, and role-based access controls are required.

All questions related to this RFP must be submitted by March 23, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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