Level of Service Assessment for Non-Emergency Medical Transportation
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
RFP Published: April 21st, 2026
Questions Due: May 11th, 2026
Proposals Due: May 20th, 2026
Anticipated Selection: May 27th, 2026
Anticipated Start: July 1st, 2026
Anticipated End: June 30th, 2028
QUESTION DEADLINE
Issuing Agency
Minnesota Department Of Human Services
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The government authority in Minnesota seeks a qualified vendor to provide level of service assessment for non-emergency medical transportation. The selected contractor, referred to as the Transportation Level of Service Review Agent, will handle certification requests submitted by program members, representatives, and county or tribal agencies.
The contractor is required to maintain active enrollment with the programs as a Transportation Coordinator Provider. Review staff must include credentialed medical professionals such as physicians, physician assistants, nurse practitioners, registered nurses, or licensed practical nurses to evaluate requests for transportation level of service.
Additionally, the contractor must provide toll-free phone lines available 24/7, with an automated messaging system to record requests after hours. Messages left after hours must be responded to on the next business day. All questions regarding the RFP must be submitted no later than May 11, 2026.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.