Learning and Development Ecosystem Modernization Services

Overview

Education, Training & Libraries

Washington, District of Columbia, United States; Alexandria, Virginia, United States; Hyattsville, Maryland, United StatesPosted about 1 month agoDeadline: April 17th, 2026

Fit Score

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SUMMARY

Washington seeks modernization of its learning and development ecosystem, including AI-driven, blended training content for staff and leadership programs.

KEY REQUIREMENTS

Must have experience delivering blended learning at scale for frontline and corporate audiences
Must have proven leadership development design experience with specific assessments (DiSC, CliftonStrengths, Hogan, EQ)
Must have expertise in LMS integration (SCORM/xAPI), analytics, and accessibility compliance
Must have strong project management capabilities with references in transit, utilities, or safety-critical sectors
Must be able to support high-volume training with logistical excellence
Must comply with WMATA cybersecurity requirements (NIST SP 800-53 rev. 5)
Must provide proof of insurance eligibility
Must submit proposal in three separate volumes (Cost/Price, Technical, Contractual)

BUDGET

Estimate

$500,000 – $2,000,000

CONTRACT DURATION

60 months

TIMELINE

Open Date: March 23rd, 2026

Pre-Proposal Conference Date: March 30th, 2026

Question Due Date: March 31st, 2026

Proposal Due Date: April 17th, 2026

QUESTION DEADLINE

March 31st, 2026

Issuing Agency

Washington Metropolitan Area Transit Authority

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The government authority in Washington is seeking a qualified vendor to provide comprehensive services in learning and development architecture, content development, and the modernization of its training ecosystem. The selected partner will be responsible for designing, delivering, and evaluating blended learning solutions that incorporate both instructor-led and self-paced digital training formats. These offerings should address the needs of frontline employees, corporate staff, and leadership development programs for emerging, mid-level, and senior leaders.

Key deliverables include the creation of a Leadership Development Framework with tiered experiences, assessments, coaching opportunities, and action-learning projects. The solution must establish a scalable, role-specific blended learning ecosystem designed to enhance performance, support compliance, improve safety, and accelerate professional growth. Emphasis should be placed on ensuring accessibility, inclusion, and operational relevance throughout all programs.

Additionally, the project will integrate AI-powered learning components such as personalized learning path recommendations, skill-based suggestions, AI chatbots or virtual coaches, generative AI content (including eLearning modules, role-play scenarios, and assessments), along with engaging features like gamification and learner dashboards.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.