IT Services Support and Maintenance

Overview

IT Support, Hardware & Networking

Washington, District Of Columbia, United StatesPosted 9 days agoDeadline: May 28th, 2026

Fit Score

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SUMMARY

Seeking an IT service provider for device updates, antivirus management, network support, and troubleshooting for a government office in Washington, DC.

KEY REQUIREMENTS

Must be registered at the United Nations Global Marketplace
Must be registered with the UN Secretariat
Must not be listed in the Compendium of United Nations Security Council Sanctions Lists
Must not be currently removed or suspended by the United Nations or any other UN organization
Must not be under formal investigation or sanctioned within the preceding three years for proscribed practices
Must not have declared bankruptcy or be involved in bankruptcy proceedings
Must comply with UN post-employment restrictions regarding former UN staff members

BUDGET

Estimate

$50,000 – $150,000

TIMELINE

Date of this EOI: April 28th, 2026

Closing Date for Receipt of EOI: May 28th, 2026

Issuing Agency

United Nations Procurement Division

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DESCRIPTION

The government authority in Washington, DC is seeking a vendor to provide comprehensive IT services. Scope of work includes conducting weekly updates for all desktop computers, laptops, and MacBooks in use within the organization. The selected vendor will also be responsible for daily monitoring and updating of managed antivirus software, as well as delivering preventive maintenance for all end user systems.

Additional services required encompass installation, configuration, and lifecycle management of devices; support for Microsoft Office 365 and other company-mandated applications; and overseeing network segregation alongside bandwidth management. The vendor will perform basic rewiring tasks, manage network ports to ensure only those required remain active, and maintain office-wide Wi-Fi, coordinating with the internet service provider when necessary.

Ongoing responsibilities include troubleshooting and bug resolution, providing support for home office setups (including network access, email, data backups, and permissions), delivering remote access support for users, and monitoring and preventing desktop-level network intrusions.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.