IT Managed Services

Overview

IT Support, Hardware & Networking

Augusta, Maine, United StatesPosted about 1 month agoDeadline: April 30th, 2026

Fit Score

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SUMMARY

A government authority in Augusta, Maine requests proposals for comprehensive IT managed services, including network management, strategic consulting, and IT operations support.

KEY REQUIREMENTS

Must be a qualified vendor selected based on the City of Augusta's prior RFQ #226019
Must execute a Nondisclosure Agreement (NDA)
Must maintain commercial general liability insurance of at least $1,000,000 per occurrence and $2,000,000 aggregate
Must maintain Workers' Compensation Insurance with statutory limits and Employer's Liability Insurance of at least $1,000,000
Must maintain auto liability coverage of at least $1,000,000 per accident
Must maintain professional errors and omissions insurance of at least $1,000,000 per claim and in the aggregate
Must be able to provide 2-hour response time from the City of Augusta
Must submit an original signed proposal in a sealed package
Must not be a party to any collusive action or fraud

BUDGET

Estimate

$50,000 – $250,000

CONTRACT DURATION

12 months

TIMELINE

RFSB Issued: April 2nd, 2026

Questions submitted by: April 17th, 2026

Proposal Submittal Deadline: April 30th, 2026

Contract award (no later than): May 29th, 2026

QUESTION DEADLINE

April 17th, 2026

Issuing Agency

City Of Augusta

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

A government authority in Augusta, Maine is seeking a vendor to provide comprehensive IT managed services that ensure operational continuity, security, and scalability. The selected provider will manage and maintain a complex network environment that includes multiple domains, hybrid cloud solutions, and municipal systems, working in conjunction with in-house IT staff. Services will include strategic oversight, proactive management, and integration of governance, risk, and compliance practices into ongoing service delivery.

Key requirements include establishing a secure documentation vault for IT credentials and configurations, tracking renewals and procurement for IT infrastructure licenses, warranties, certificates, and support contracts. The contract also requires strategic consulting, project management for modernization initiatives, capacity planning, lifecycle management, and robust incident response and escalation procedures for critical events.

The aim is to enhance IT resilience, streamline operations, and support modernization through expert partnership and strategic IT leadership.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.