IT Managed, Cybersecurity and Website Maintenance Service
Overview
Fit Score
Settle Intelligence
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SUMMARY
DESCRIPTION
An organization in Washington is seeking a qualified IT managed services provider to deliver a comprehensive suite of technology support services. The scope of work includes IT management, cybersecurity protection, and website maintenance. The selected provider will be expected to handle all technology needs, safeguard against cyber threats, and ensure the functionality and security of the organization's website and associated email systems.
Key responsibilities include providing responsive Help Desk support (Levels 1–3) during business hours from 7:00 AM to 5:00 PM, Monday through Friday. The provider will be tasked with maintaining website uptime, applying security updates, monitoring for issues, and responding promptly if the website experiences downtime. Additionally, the role involves managing cloud services, such as Microsoft OneDrive, and overseeing related cloud platforms.
A strong emphasis is placed on cybersecurity, with expectations for 24/7 security monitoring and rapid incident response. Vendors with expertise in IT management, cybersecurity, web maintenance, and cloud services are encouraged to express interest in this opportunity.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.