IT Hardware, Software and Professional Services

Overview

IT Support, Hardware & Networking

Kamloops, British Columbia, CanadaPosted about 1 month agoDeadline: April 30th, 2026

Fit Score

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SUMMARY

The City of British Columbia is seeking a vendor to provide IT hardware, software, and comprehensive professional services, including data centre, cloud, and end user support over a three-year term.

KEY REQUIREMENTS

Must hold a current City of Kamloops Business License
Must submit a current WorkSafe BC Clearance Letter
Must carry insurance as outlined in Section 8.02 of the Form of Agreement
Must be able to provide services between 8:00am – 4:30pm PDT, Monday to Friday
Account Manager must be available to work onsite at Kamloops City Hall up to 50% of the time
Must be able to provide security clearances if required by the City
Must provide references from at least 2 similar projects (excluding City of Kamloops)

BUDGET

Estimate

$300,000 – $750,000

CONTRACT DURATION

36 months

TIMELINE

Issue Date of RFP: April 1st, 2026

Deadline for Questions: April 15th, 2026

Deadline for Issuing Addenda: April 17th, 2026

Submission Deadline: April 30th, 2026

Anticipated Ranking of Proponents: May 2026

Anticipated Execution of Agreement: May-June 2026

QUESTION DEADLINE

April 15th, 2026

Issuing Agency

City Of Kamloops

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The City seeks a qualified vendor to provide IT hardware, software, and a range of professional services to support and improve its technology environment. The selected firm will be responsible for administering and coordinating all related services, serving as the Account Manager, and bringing the necessary expertise to implement solutions either directly or in partnership with existing city staff and partners.

Key responsibilities include providing consulting and ongoing improvements for Active Directory, Microsoft 365, and SharePoint Online, along with supporting and managing data centre hardware and infrastructure. The vendor will ensure that backoffice and support technologies align with the City's network architecture and provide support for cloud workloads compliant with privacy laws. Additional duties encompass end user desktop and laptop installation and support, server and infrastructure management at various city data centres, and the support of field technology.

Further services include hardware and software licensing, procurement, and support, as well as supplying staff augmentation and managed services to support Microsoft Endpoint Manager. The chosen company will collaborate closely with the City to understand and support its business environment and key stakeholder objectives throughout the three-year contract term.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.