IRS Service-Wide Online Survey and Digital Website Feedback Platform
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
DESCRIPTION
The Internal Revenue Service (IRS) is conducting market research related to an enterprise requirement for an externally hosted Software as a Service (SaaS) survey platform and a digital website feedback platform. The IRS seeks to identify vendors capable of providing a secure, FedRAMP-authorized hosted SaaS platform that enables IRS users to create, deploy, analyze, and report on comprehensive web-based surveys to support various research needs across taxpayer, employee, and stakeholder groups.
Key requirements include SaaS survey platform licenses, FedRAMP High authorization for hosting, features for survey creation and administration, robust reporting and dashboarding, user and permissions management, and initial and ongoing training and technical support. The IRS also requests feedback regarding capability, contract structure, pricing models, and suggestions for clarifications or improvements to the draft requirements.
This notice is a Request for Information (RFI) and not a formal solicitation, serving only to gather information for acquisition planning purposes.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.