IRS Online Survey and Digital Website Feedback SaaS Platform
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
DESCRIPTION
The Internal Revenue Service (IRS) is conducting market research to identify vendors capable of providing an externally hosted Software as a Service (SaaS) survey platform and a digital website feedback platform. This SaaS solution should enable authorized IRS users to create, manage, distribute, analyze, report on, and export data from complex web-based surveys, supporting various research activities including taxpayer, employee, and stakeholder engagements.
The desired platform must offer robust features such as user administration, permissions management, survey dashboarding and reporting, secure hosting in a FedRAMP High-authorized environment, initial training and ongoing online materials, technical support, software updates, and system maintenance. The IRS seeks industry feedback on the feasibility and clarity of these requirements, recommended pricing and contract structures, and insights on FedRAMP High-level hosting dependencies or limitations.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.