Internet and Catalog Ordering Solution
Overview
Fit Score
Settle Intelligence
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SUMMARY
DESCRIPTION
A vendor is sought to provide a secure internet and catalog ordering solution in Georgia. The desired platform must feature password-protected access, robust website security, and clearly defined security levels to safeguard user data. The system should provide instant notifications for invalid item or SKU numbers as well as real-time status updates for product availability, such as discontinued or backordered items.
Key functionalities include the ability to generate custom reports, manage and check the status of pending orders, and schedule orders for future delivery dates. The solution must support multiple shipping addresses per order, display both retail and contract pricing online, and facilitate user password management, including forgotten password notifications and resets. Comprehensive customer support is required, with assistance available both online and by telephone.
Vendors should ensure all technical and user support features are included to provide a seamless and secure ordering experience.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.