Inmate Banking and Commissary Ordering Software

Overview

Software, Web & Mobile Development

Kissimmee, Florida, United StatesPosted 25 days agoDeadline: May 19th, 2026

Fit Score

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SUMMARY

Seeks a provider of integrated inmate banking, commissary ordering, and communication solutions, with accounting software and system integration for a correctional facility in Florida.

KEY REQUIREMENTS

BUDGET

Estimate

$500,000 – $2,000,000

CONTRACT DURATION

120 months

TIMELINE

RFP Released to General Public: March 12th, 2026

Virtual Non-Mandatory Pre-Proposal Meeting: April 22nd, 2026

Non-Mandatory Onsite Visit: April 29th, 2026

Deadline for Questions by Interested Parties: May 6th, 2026

Proposal Due Date and Opening: May 19th, 2026

Evaluation and Selection: May 27th, 2026 and June 3rd, 2026

Presentations, if required: June 2026

Board of County Commissioners or County Manager’s Approval of Contracts: July 2026

QUESTION DEADLINE

May 6th, 2026

Issuing Agency

Osceola County Board Of County Commissioners

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The selected vendor will provide a comprehensive inmate banking and commissary ordering software solution, along with intake and kiosk bail bond services, secure release services through a debit card program, inmate phone services, video visitation, commissary, and vending solutions. The proposed software must deliver a complete inmate trust fund accounting system that integrates with the existing jail management and accounting systems. It should support the creation and management of individual inmate trust accounts, accurately tracking money or property received for each inmate.

The system must enable automated processes such as check writing, debit card management, and bank statement reconciliation. Integration capabilities are required to connect with the facility’s JMS and CorrecTek Inmate Medical software, ensuring medical fees are posted to accounts in real time. The software must maintain comprehensive records of all commissary activities and banking balances for each inmate, with robust reporting and sales analysis features, while allowing for flexible management of daily subsistence fees.

Additionally, the solution should provide a secure, turnkey inmate telephone system—with both local and long-distance options—that meets security and monitoring requirements. The contract awarded will cover a five-year period.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.