Information Technology Services

Overview

IT Support, Hardware & Networking

East Jordan, Michigan, United StatesPosted 6 days agoDeadline: July 2nd, 2026

Fit Score

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SUMMARY

Government authority in East Jordan, Michigan seeks a vendor for ongoing IT services including network management, server administration, workstation support, backups, and security compliance.

KEY REQUIREMENTS

Must perform a mandatory site visit with City staff prior to proposal submission
Must be insured to the City's requirements
Must be an experienced and qualified managed services vendor
Must be certified in Microsoft products administration
Must be an Equal Opportunity Employer
Must not have a conflict of interest with the City of East Jordan
Must provide 3 current references
Must provide proof of compliance with all applicable Federal, State, and Local laws
Must provide evidence of ability to meet security and compliance standards

BUDGET

Estimate

$30,000 – $60,000

TIMELINE

Pre-meeting walk through: June 1st–12th, 2026

Proposals due: July 2nd, 2026 at 2:00 p.m.

Final interviews: Week of July 13th, 2026

QUESTION DEADLINE

June 27th, 2026

Issuing Agency

City Of East Jordan

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DESCRIPTION

The selected vendor will provide comprehensive information technology services for a government authority in East Jordan, Michigan. Key responsibilities include service desk support, network infrastructure monitoring and administration, as well as management of Microsoft Servers, VMware, and SQL Server environments. Additional required services encompass backup processes, end user and background application support, security and compliance measures, and professional IT support.

The scope of work spans Windows Servers, Active Directory, backup and disaster recovery, and ensuring ongoing backup of agency servers. Workstation management must address imaging, support, patching, software packaging and deployment, antivirus, and troubleshooting. 24/7/365 support is mandatory. Supported software platforms include various Microsoft products, Adobe PDF, printers from brands such as Dymo, Ricoh, HP, Brother, Lexmark, Epson, and Norton antivirus solutions.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.