Information Technology Services
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
DESCRIPTION
The government authority in Greenwood, British Columbia is seeking a vendor to provide comprehensive Information Technology (IT) services on an as-needed basis. Responsibilities include routine and emergency IT support, both remote and on-site helpdesk assistance, and network and server management. The selected provider will administer Microsoft 365 and email systems, offer cybersecurity monitoring and incident response, and ensure data backup and recovery solutions are in place.
Additional services encompass the support, configuration, maintenance, and lifecycle management of all end-user devices—including desktops, laptops, mobile devices, and peripherals—as well as hardware and software support. The scope also covers IT planning, asset management, system monitoring, patch management, endpoint and firewall protection, and preparedness against ransomware. The contract duration is three years.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.