Information Technology Services
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
Release of RFP: February 19th, 2026
Proposals Due: March 16th, 2026
Opening of Proposals: March 17th, 2026
Clarification/Selection Process: March 18th, 2026 through March 27th, 2026
Contract Effective Date: March 30th, 2026
Issuing Agency
County Of Union, Illinois
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
A government authority in Jonesboro, Illinois seeks proposals from experienced IT service providers to deliver comprehensive, fully managed information technology services. Responsibilities include server and backup management for five servers, end user support for approximately 21 workstations, and both remote and onsite IT assistance, with direct access to technicians around the clock.
Additional requirements comprise Microsoft 365 management and security for about 12 email accounts, multi-factor authentication for roughly 10 users, and endpoint detection and response (EDR) for all servers and workstations. The provider must offer 24x7x365 SOC monitoring, image-based backups (bare-metal only backups are not sufficient), daily backups with regular verification, and ensure that all backups are immutable and protected from deletion, alteration, or ransomware.
The selected vendor will support the authority in maintaining compliance, disaster recovery, and robust cybersecurity measures, ensuring reliable IT operations and data integrity.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.