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Information Technology and Website Support Services

Overview


IT Support, Hardware & Networking
New Jersey, United StatesPosted: August 22, 2026Deadline: September 30, 2026

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SUMMARY


The organization seeks a vendor to provide comprehensive IT, WordPress website, network, cybersecurity, equipment, software, backup, and technical support services. The engagement includes remote help desk assistance and on-site support when required.

DESCRIPTION


The vendor will provide information technology and website support services to enhance IT infrastructure, website operations, data security, and service delivery. Website responsibilities include maintaining WordPress websites, applying platform and security updates, managing plugins, ensuring mobile and tablet responsiveness, hosting websites, providing timely renewal notices for domains, SSL certificates, and hosting accounts, and developing or updating web pages as needed.

Network and equipment services will include installing and configuring routers, switches, and other network hardware; monitoring network performance; implementing network security protocols; and evaluating, recommending, acquiring, installing, and configuring servers, tablets, workstations, printers, scanners, and related peripherals. Cybersecurity responsibilities include off-site local and cloud backups, server stability and threat monitoring, daily backup and firewall monitoring, scheduled server maintenance, network resource monitoring, and file or server restoration.

The vendor will also provide software development and maintenance for peer-to-peer and Microsoft Windows networks and other data communication technologies. Technical support will include an off-site help desk with toll-free telephone assistance, remote resolution of network issues, and on-site problem resolution when necessary. Questions are due by September 26, 2026, and a pre-bid site visit is scheduled for September 16, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 30, 2026.
Who is a good fit for this opportunity?
  • Managed IT services provider with experience supporting small and mid-sized organizations
  • Strong WordPress website maintenance, hosting, and development capabilities
  • Expertise in Microsoft Windows networks, routers, switches, and endpoint equipment
  • Proven cybersecurity, backup, firewall monitoring, and disaster recovery experience
  • Able to provide remote help desk support and on-site assistance in New Jersey
  • Experience managing network infrastructure, server maintenance, and technical equipment procurement

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    Information Technology and Website Support Services (Due September 30, 2026) | Settle RFP Hunter