Infant and Pediatric Formula and Breast Milk Barcode Tracking System

Three-year contract for an integrated barcode tracking system for infant and pediatric formula and breast milk, including software and related hardware, in Maryland.

Track all formula/breastmilk/donor breastmilk from receiving through preparation and feeding
Provide ease of labeling pumped breast milk with patient-specific barcoding
Track expiration and recalls automatically
Retrospectively track administration to specific patients for review/recall
Offer standard and customizable reports (clinical administration trends, scanning compliance, waste, recalls, donor milk chain of custody)
Integrate into the electronic medical record (EPIC)
Handle customized formula recipes
Manage formula dispensing for multiple babies from the same mother
Update solution with new formula products
Handle human milk fortification
Support bulk return for mothers to take home breastmilk
Provide a narrative description of the solution's architecture and components
Describe performance metrics, monitoring, and remedies for unmet metrics
Detail how the solution integrates into operational workflows
Define scalability of solution services and procedures for staff augmentation
Provide company history, stability, capabilities, technical expertise, management structure, DUNS number, and financial stability information
Include organizational chart, subcontractor listings, and key team resumes
Provide examples of ROI and comparisons to market competitors
Describe any subcontracted agreements and their qualifications
Indicate if working with Value Added Resellers and/or 3rd party implementors
Summarize firm's qualifications and experience in large system hospitals, including professional bios of leadership and staff expertise
Describe individual roles allocated to the UMMS account, including customer service representatives' management load and specialization
Indicate years of experience providing implementation and support for breastmilk/formula scanning systems to healthcare entities
Demonstrate industry knowledge, credentials, and certifications
Demonstrate scope and breadth of internal and/or external resources
Demonstrate established record of successful implementation and ongoing technical support, and define successful client relationships
Provide a work plan for typical implementation/onboarding, including durations, artifacts, and timeframe from contract to go-live
Outline implementation roles and responsibilities for vendor, UMMS, and third parties
Discuss feasibility and plans to onboard UMMS by September 1, 2026
Describe customer engagement model, including after-hours support and escalation procedures
Describe customer support plan for users, including internal and customer escalation paths
Describe training provided for clients, including charges and attendee limits
Identify any partners UMMS will need to utilize (e.g., Donor breast milk banks, EPIC)
Agree to complete UMMS’ vendor onboarding process, including security and compliance assessments
Identify current security, compliance, or technical certifications (e.g., ISO 27001, SOC 2, HITRUST) and willingness to share evidence
Agree to remediate any identified lack of administrative or technical controls
Offer periodic reports confirming ongoing compliance with security requirements and SLAs
Alert customers of significant changes (e.g., security practices, regulations, data center locations)
Describe the technical design of the solution (hardware, software, SaaS, services)
Provide detailed technical and logical diagrams, design documents, and workflows
Identify physical or virtual hardware or software UMMS must provide for solution implementation
Provide specifications or requirements for UMMS-provided technical resources
List supported mobile device types and versions
List compatible operating systems and internet browsers
Confirm compatibility with CrowdStrike, SailPoint IDN, and Citrix StoreFront virtualization
Confirm SSO, SAML compliance, and Multi Factor Authentication capabilities
Describe network connectivity required, including ports, protocols, and connection types (LAN, WAN, public internet, VPN)
Detail remote access requirements for operation, support, upgrades, and updates, and how access is protected
Describe all access, transmission, storage, and processing of UMMS data by the solution
Identify UMMS systems for data transmission, receipt, or integration
Identify all encryption methods and levels; disclose any unencrypted UMMS data
Describe data extraction for legacy systems or receipt from other UMMS business systems
Confirm data will be kept only in the US
Describe methods for receiving and returning discrete data from UMMS
Include experience integrating with Electronic Health Records (EHR) or clinical applications
Describe API integrations or system interfaces and how changes are addressed
Describe business continuity and disaster recovery plans, including backup, redundancy, RTO/RPO, and notification procedures
Provide Incident Response Plan and testing frequency
Describe management and communication of planned downtime and maintenance activities
Disclose any past service disruptions, implications, and resolutions
Detail data backup methods and redundancy procedures, including responsibility and RPO/RTO
Describe how patches, updates, and upgrades are performed, including responsibility and frequency
Describe the security program for both the solution and the organization
Explain approach to assessing security needs and team's cybersecurity experience/expertise
Describe HIPAA Security measures and security frameworks followed (e.g., NIST, CISA)
Provide data center locations and physical security measures; disclose if UMMS data is maintained outside the United States
Disclose any past security breaches, implications, and remedies
Confirm ability to disable access to UMMS data immediately in case of a breach
Confirm 24/7 monitoring of digital assets for security events
Describe controls in place to audit access
Describe access control levels, associated tools, and integration with Active Directory or other repositories
Describe account management processes for user and system accounts
Explain IT Security function audit-reporting procedures, automated features, and alerts
Describe how activity in the UMMS environment is monitored and documented, and auditing capabilities
Identify who accesses, processes, transmits, or stores UMMS information and how UMMS data is isolated/safeguarded
Describe security training programs for employees
Explain actions to prevent tampering with audit records, including access, process, encryption, and key management
Describe actions taken to destroy data after customer release
Describe the compliance program for both the solution and the organization
Describe HIPAA Privacy measures and how protection of sensitive data and privacy compliance are ensured
Describe experience managing HIPAA compliance when collaborating with 3rd party vendors
Provide a data traffic and interface diagram showing types of data being stored, created, received, and/or transmitted

$500,000 – $2,000,000

Request for Proposal Issued: March 20th, 2026

Vendor Questions Due: March 27th, 2026

Vendor Proposal Due: April 3rd, 2026

Vendor Demonstrations Expected: May 2026

Solution Onboarded and Operational: September 1st, 2026

University of Maryland Medical System

Organization overview and procurement intelligence available on paid plans.

A contract opportunity is available for the provision of an infant and pediatric formula and breast milk barcode tracking system. This system will comprise both barcode scanning software and the required related hardware to ensure the efficient tracking and management of infant and pediatric formula and breast milk inventory.

The contract will run for a period of three years. Interested vendors are required to submit any questions by March 27, 2026. The selected solution will enhance tracking accuracy and safety within healthcare or pediatric service environments.

Infant and Pediatric Formula and Breast Milk Barcode Tracking System

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