Incident Management System

Overview

Software, Web & Mobile Development

New York, United StatesPosted about 1 month agoDeadline: April 30th, 2026

Fit Score

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SUMMARY

New York is soliciting proposals for a statewide Incident Management System to support comprehensive incident tracking and collaboration across multiple agencies and jurisdictions.

KEY REQUIREMENTS

Must provide a centralized platform to track and log concurrent incidents in real time
Must support NIMS and ICS compliant workflows and forms
Must integrate with GIS and data visualization platforms
Must support resource management, including tracking personnel, equipment, and supplies
Must provide role-based access control and audit logs
Must support internal and external messaging, notifications, and alerts
Must support API integration for data exchange and interoperability with federal, state, and local systems
Must adhere to New York State information technology policies

BUDGET

Estimate

$250,000 – $1,000,000

TIMELINE

RFI Issued: April 2nd, 2026

Responses Due: April 30th, 2026

Issuing Agency

New York State Division Of Homeland Security And Emergency Services

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The State of New York is seeking a vendor to provide a modern, statewide Incident Management System. The solution must facilitate the creation, management, and tracking of incidents of varying complexity and support comprehensive incident management throughout the entire lifecycle, including planned events, active response, demobilization, recovery, and after-action phases. The system should be capable of tracking and logging multiple concurrent incidents in real time, aggregating data across jurisdictions, maintaining detailed incident records, and providing awareness of incident status, severity, and operational impacts.

The platform should feature secure, scalable, and authoritative system of record capabilities, with configurable user roles, permissions, and robust audit logging of all user activities. It must allow for role-based access control and support multi-agency, multi-jurisdictional users. Integration via APIs for data exchange and interoperability with existing state and local systems is required. Additionally, the solution should provide a common operating picture across emergency operations centers and integrate with GIS and data visualization platforms. Potential challenges related to system development or customization should also be addressed.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.