IBM Mainframe Support Service
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
BUDGET
VerifiedCONTRACT DURATION
TIMELINE
Overall service coverage from May 24th, 2026 to May 23rd, 2029.
Year 1 service coverage from May 24th, 2026 to May 23rd, 2027.
Year 2 service coverage from May 24th, 2027 to May 23rd, 2028.
Year 3 service coverage from May 24th, 2028 to May 24th, 2029.
QUESTION DEADLINE
Issuing Agency
Department Of Public Safety And Correctional Services
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The organization is seeking a vendor to provide comprehensive support services for its IBM Z14 ZR1 mainframe. Required services include 24x7x4 support for the IBM Z14 ZR1 system, covering all aspects of the mainframe's operation and maintenance, including the ZSERIES Integrated Information Processor and the IBM Z14 1–WAY processor D01.
The contract will have a duration of three years, ensuring ongoing reliability and system performance throughout the term. Successful bidders should demonstrate proven expertise in supporting IBM mainframe environments and the ability to deliver rapid, round-the-clock technical assistance.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.