HRIS System Upgrade, Maintenance and Support Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Release of RFP: September 28th, 2026
Proposal Due Date: October 28th, 2026
Evaluation Completed: November 2026
Governing Body Action: December 2026
Contract Execution: January 1st, 2027
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
County of Somerset
DESCRIPTION
The issuing organization is seeking a vendor to provide HRIS system upgrades, continued maintenance, and support services for a system used by the human resources and finance departments. The system supports payroll, benefits, time and attendance, personnel actions, and reporting. The contract will run for three years, with an option to retain the current payroll module.
Services will include provider-issued program updates, annual year-end tax and governmental software upgrades, legally mandated software modifications, tax compliance updates, system enhancements, patches, new software versions, and other updates required to operate the system throughout the contract term. The vendor must provide downloadable major and minor releases and related compliance updates.
The vendor will provide support for service calls, with normal and non-critical requests answered within two hours. Additional responsibilities include training on new system features through on-site or virtual delivery, consulting for custom reports, screen modifications, and calculations, end-of-quarter and year-end support for all modules and reporting, and online access for tracking support issues.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due October 28, 2026. Questions must be submitted by October 25, 2026.
- Who issued this RFP?
- It was issued by County of Somerset. The work is located in Somerville, New Jersey, United States.
- Who is a good fit for this opportunity?
- HRIS software providers or specialized implementation and support firms
- Demonstrated experience supporting payroll, benefits, time and attendance, and HR reporting systems
- Capability to deliver tax, regulatory, security, and year-end software updates
- Responsive technical support organization able to meet a two-hour response requirement
- Experience providing HRIS training, consulting, custom reporting, and system configuration services
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.