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The agency seeks a qualified vendor to provide funds management software and comprehensive data migration services. This project encompasses end-to-end management, including data conversion and integration from the agency’s current systems, as well as installation of all necessary hardware and software components. The vendor will be responsible for training key employees, ensuring all staff can operate the new system independently at various user levels, from end-user to technical support.
Key requirements include successful implementation and testing within the agency's network, ongoing software maintenance, and responsive technical support. Installation must adhere to industry standards, with defined milestones and thorough user acceptance testing. The solution must include all software patches, upgrades, and installation support as a part of annual maintenance agreements. Additionally, the user interface should be intuitive, integrating seamlessly with Microsoft Office 365 and offering robust, filterable search features. Comprehensive staff training is expected to cover user, intermediate, trainer, and technical perspectives.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.