Flexible Spending Account Administration Services

Overview

Financial, Legal, HR & Staffing

Riverside, California, United StatesPosted 14 days agoDeadline: May 14th, 2026

Fit Score

Settle Intelligence

Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.

SUMMARY

The city seeks a provider for comprehensive administration of its flexible spending account program, including data management, reporting, customer service, and compliance.

KEY REQUIREMENTS

Must have at least five years of experience in providing services of a similar type and scope
Must have not filed for bankruptcy under any business name over the past five years
Must hold appropriate licenses for the discipline and scope of services
Must have passing quality of work previously performed for the City
Must possess a valid City of Riverside Business License
Must meet all insurance requirements specified in the agreement

BUDGET

Estimate

$150,000 – $300,000

CONTRACT DURATION

36 months

TIMELINE

Non-Mandatory Pre-Proposal Meeting: April 30th, 2026

Questions Due: May 5th, 2026

Proposals Due: May 14th, 2026

Notification of Tentative Selection: July 2026

Tentative City Council Meeting: September 2026

QUESTION DEADLINE

May 5th, 2026

Issuing Agency

City Of Riverside

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

A California-based city is seeking a vendor to provide flexible spending account administration services. The selected vendor will be responsible for tracking both annual and per-pay-period election amounts based on data provided by the City, updating these amounts as new or modified election data is received, and maintaining participant account information as enrollees change or terminate. Monthly reports detailing all account activity—including funding, pending requests, and participant balances—must be generated for the plan.

The vendor will serve as a single point of contact for customer service, account management, issue resolution, and contract performance. Annual Program Discrimination Testing, as required by the Internal Revenue Service (IRS), should also be conducted. A mobile app offering these features is preferred, along with a toll-free number, email contact, and online chat feature for participant inquiries and claims.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.