When is the submission deadline?

This RFP closed on August 17, 2026 and is no longer accepting submissions.

It was issued by City Of Cleveland. The work is located in Cleveland, Ohio, United States.

Who is a good fit for this opportunity?

Third-party administrator specializing in FMLA and employee leave management. Strong expertise in federal leave compliance, documentation review, and records retention. Provider of secure web-based leave administration platforms with employee self-service features. Experience supporting public-sector or large employer Human Resources operations. Capability to deliver reporting, analytics, and customized utilization dashboards. Established implementation, training, and ongoing account management resources. Demonstrated data security and confidentiality controls for sensitive employee information.

Family Medical Leave Administrative Services (Closed)

Overview

Financial, Legal, HR & Staffing

Cleveland, Ohio, United StatesPosted: July 14, 2026Deadline: August 17, 2026

Settle Signals

Market intelligence for public sector sales teams

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

Learn more about Settle

SUMMARY

Ohio is seeking a vendor to administer its Family Medical Leave Administrative program, including eligibility review, compliance, reporting, and employee support. The engagement also requires a secure web-based platform, implementation services, training, and ongoing account management.

KEY REQUIREMENTS

Must demonstrate extensive experience administering FMLA programs for large public-sector or similarly complex organizations
Must ensure full compliance with all applicable federal regulations
Must provide a secure, web-based leave administration platform
Must maintain professional liability insurance with limits of not less than $200,000.00 per occurrence
Must maintain workers' compensation and employer's general liability insurance as provided under the laws of the State of Ohio
Must maintain statutory unemployment insurance protection for all employees
Must be authorized by the Ohio Department of Insurance to do business in Ohio and rated 'A' or above by A. M. Best Company or equivalent
Must submit technical and fee proposals as two separate attachments in the OpenGov portal

TIMELINE

Release Project Date: July 13, 2026

Question Submission Deadline: July 27, 2026

Question Response Deadline: August 3, 2026

Proposal Submission Deadline: August 17, 2026

QUESTION DEADLINE

July 27, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

See Decision-Maker Contacts

Issuing Agency

City Of Cleveland

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The procuring agency in Ohio is seeking a vendor to provide comprehensive Family Medical Leave Administrative (FMLA) services. The selected contractor will manage the agency’s FMLA program, including eligibility determinations, required notices, medical certification review, leave designation, intermittent leave management, compliance monitoring, reporting, employee and department support, and records management.

Scope of services includes timely leave administration, maintenance of accurate records, issuance of eligibility and rights notices, and review of supporting medical documentation. The vendor will serve as the primary point of contact for employees regarding FMLA administration and will communicate with employees, supervisors, and Human Resources personnel about leave status, requirements, and statutory correspondence.

The contractor must ensure compliance with applicable FMLA laws and regulations, maintain secure and complete records, support audits, and retain documentation in accordance with federal record retention requirements. The agency also requires reporting and data management capabilities, including secure online access to case information, utilization reporting, trend tracking, analytics, and customized reports.

A secure web-based leave administration platform is required, allowing employees to submit requests and documentation electronically while giving authorized agency representatives real-time visibility into case status. The selected vendor will also be responsible for implementation planning, project management, training for Human Resources staff and designated representatives, employee communication materials, and ongoing account management and support throughout the contract term.

Similar RFPs

Frequently asked questions

When is the submission deadline?: This RFP closed on August 17, 2026 and is no longer accepting submissions.
Who issued this RFP?: It was issued by City Of Cleveland. The work is located in Cleveland, Ohio, United States.
Who is a good fit for this opportunity?: Third-party administrator specializing in FMLA and employee leave management
Strong expertise in federal leave compliance, documentation review, and records retention
Provider of secure web-based leave administration platforms with employee self-service features
Experience supporting public-sector or large employer Human Resources operations
Capability to deliver reporting, analytics, and customized utilization dashboards
Established implementation, training, and ongoing account management resources
Demonstrated data security and confidentiality controls for sensitive employee information

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

See how Settle works