Enterprise User Computing Managed and Helpdesk Support Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Bid Intent Deadline: August 26th, 2026
Question Acceptance Deadline: September 9th, 2026
Closing Date: September 28th, 2026
Contract Term: July 30th, 2027 to July 31st, 2032
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Via Rail Canada Inc.
DESCRIPTION
A government authority in Montréal, Quebec is seeking vendor support for enterprise user computing management and helpdesk services. The engagement is expected to have a contract period of one year.
Vendors must submit questions by September 9, 2026. The available notice does not include the full solicitation document and provides only information regarding the contracting opportunity and authority.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 28, 2026. Questions must be submitted by September 9, 2026.
- Who issued this RFP?
- It was issued by Via Rail Canada Inc.. The work is located in Montreal, Quebec, Canada.
- Who is a good fit for this opportunity?
- IT services provider with enterprise end-user computing expertise
- Proven experience delivering managed helpdesk and technical support services
- Capability to support government or other large, complex organizations
- Established service management processes and experienced support personnel
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.