Enterprise Social Management Tool

Overview

Marketing, Advertising & Social Media

Columbia, South Carolina, United StatesPosted 2 months agoDeadline: April 3rd, 2026

Fit Score

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SUMMARY

This RFP solicits proposals for an enterprise social management tool to be deployed across South Carolina’s university system, featuring robust multi-user, content creation, reporting, and social listening capabilities.

KEY REQUIREMENTS

BUDGET

Estimate

$500,000 – $2,000,000

CONTRACT DURATION

60 months

TIMELINE

Date Issued: March 2nd, 2026

Conference Date & Time: March 13th, 2026 10:00 AM ET

Questions Must Be Received By: March 16th, 2026 10:00 AM ET

Submit Offer By: April 3rd, 2026 11:00 AM ET

Award Will Be Posted: June 2nd, 2026

Maximum Contract Period Start Date: June 12th, 2026

Maximum Contract Period End Date: June 11th, 2031

QUESTION DEADLINE

March 16th, 2026

Issuing Agency

University Of South Carolina

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The organization seeks a vendor to provide and implement an enterprise-level social media management software solution across all departments and units, with future expansion plans to include additional System Institutions. This platform must support role-based permissions and tiered access levels, ensuring secure and flexible control for a variety of user roles such as admin, unit admin, contributor, reviewer, viewer, and read-only. Authorized platform users must have 24/7 access to all connected social media accounts.

The initial deployment will support 50 active users, with scalable capability to accommodate over 100 users without significant product reconfiguration. The platform should offer intra-platform communication features, including commenting, tagging, and task assignment tools to enhance content review and audience engagement. It must also provide multi-platform content creation, scheduling, and publishing, including asset management (storage, tagging, search, and version control for media files), and AI-assisted caption or content generation capabilities.

Additional requirements include real-time monitoring of keywords, phrases, and topics relevant to both university and unit levels, geolocation filtering, and the ability to edit drafted posts for individual platforms within the publishing tool. The tool should deliver social listening features to surface trends, sentiment, conversation themes, crisis signals, and competitive insights. Historical performance data and listening datasets must be accessible for reporting and benchmarking, alongside automated scheduled reporting via email and support for long-term data retention; vendors must disclose their data retention policies.

The contract period will be for one year. A pre-bid meeting is scheduled for March 13, 2026, with questions due by March 16, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.