Enterprise Resource Planning System Replacement Consulting Services

The city in South Carolina is seeking consulting services to support the assessment, planning, and replacement of its enterprise resource planning (ERP) system. The selected consultant will conduct a comprehensive needs assessment, analyzing and documenting current business processes, workflows, and system integrations across all city departments. This process will include identifying future state requirements and conducting gap analyses with a focus on modernization and alignment with best practices. Cybersecurity and compliance considerations are to be integrated into all technical requirements.

The scope also includes assisting with the development of a new RFP for ERP system selection. This involves defining detailed functional and technical requirements, as well as establishing integration, data, reporting, and security standards. The consultant will aid in creating evaluation criteria and scoring methodologies to guide the selection process.

Additionally, contract advisory support is required, including the development of performance-based milestones, risk mitigation strategies—particularly regarding cybersecurity and compliance—and the clarification of deliverables and timelines. The contract period for these consulting services is one year.