Overview


IT Support, Hardware & Networking
Troy, New York, United StatesPosted 27 days agoDeadline: May 6th, 2026

Fit Score


Settle Intelligence

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SUMMARY


A New York-based organization is seeking a comprehensive enterprise printing solution featuring advanced security, print management, support services, and MFP device provision over a three-year contract.

KEY REQUIREMENTS


BUDGET

Estimate

$100,000 – $500,000

CONTRACT DURATION


36 months

TIMELINE


Questions due by April 22nd, 2026.

Proposals due by May 6th, 2026, at 11:00 AM.

QUESTION DEADLINE


April 22nd, 2026

Issuing Agency


The City Of Troy, New York

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


The organization seeks a vendor to deliver a modern, secure, cost-effective, and scalable enterprise printing solution. The primary objectives are to improve printing efficiency, reduce operational costs, enhance security, and streamline management across all facilities.

Vendors are required to supply reliable multifunction print (MFP) devices, including high volume production, mid-production, and high-speed office MFPs, along with all add-on options. The solution must improve print management, tracking, and reporting capabilities, while also enhancing document security and user authentication features such as badge, PIN, and SSO. Secure print release, data encryption (at rest and in transit), device hardening, and firmware security are essential.

Support and maintenance services must include both onsite and remote support, defined SLAs for repair and replacement, and a preventive maintenance schedule. Implementation services should cover a comprehensive deployment plan, network integration, and configuration of print queues and policies. The contract term will be three years, with a deadline for submitting questions by April 22, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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