Enterprise Permitting and Licensing System Enhancements and Technical Support

Overview

IT Support, Hardware & Networking

San Mateo, California, United StatesPosted 8 days agoDeadline: May 27th, 2026

Fit Score

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SUMMARY

Request for a provider to enhance an enterprise permitting and licensing system and deliver ongoing technical support, including report migration and custom development.

KEY REQUIREMENTS

Must have a capable and demonstrable background in Tyler Technologies Enterprise Permitting & Licensing (EPL) system enhancements and support
Must have sufficient, readily available resources including trained personnel, support services, and specialized consultants
Must have sufficient financial resources to carry out the work without delay
Must submit one digital PDF copy of the Statement of Qualifications via email
Must provide a schedule of billing rates for all key personnel and subconsultants
Must provide at least three references from public agencies
Must accept the City of San Mateo standard agreement and insurance requirements

BUDGET

Estimate

$50,000 – $150,000

CONTRACT DURATION

12 months

TIMELINE

Request for Qualifications Available: April 29th, 2026

Deadline for questions via email: May 13th, 2026

Statements Due at the City: May 27th, 2026

Consultant Interviews (if necessary): June 1st, 2026 – June 19th, 2026

Consultant Selection: June 24th, 2026

Award Contract: July, 2026

QUESTION DEADLINE

May 13th, 2026

Issuing Agency

City Of San Mateo

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The client is seeking a vendor to provide enhancements to its enterprise permitting and licensing system along with ongoing technical support services. Enhancement projects include migrating existing Tyler EPL Crystal Reports to SSRS, assisting with the design and implementation of project fields, and developing and deploying new custom forms, workflows, intelligent objects, and reports.

Additionally, the vendor will be responsible for providing on-call technical support for issue resolution, ongoing report development, and creating new user guides with updates. The contract period is set for one year, and all clarification questions must be submitted by May 13, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.