Enterprise Information Technology Platform
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
TIMELINE
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Indian Health Service
DESCRIPTION
The organization seeks information on solutions for an enterprise information technology platform that encompasses ITSM platform management, ongoing support, and governance. This initiative includes platform authorization to operate, security and audit compliance, and the sustainment of a Human Resources Service Delivery (EEO).
Integration with Armis for IT Operations Management (ITOM) and related support services is required, as well as health IT support services delivered through the Employee Service Center. The RFI also calls for expansion and training on newly developed features, including the enhancement of enterprise dashboards and performance analytics.
Interested parties should demonstrate capability in implementing and maintaining robust IT platforms with a strong emphasis on security, compliance, and ongoing support, especially within a governmental or large enterprise context.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due June 30, 2026. Questions must be submitted by June 30, 2026.
- Who issued this RFP?
- It was issued by Indian Health Service. The work is located in Rockville, Maryland, United States.
- Who is a good fit for this opportunity?
- Experience in large-scale enterprise IT platform implementation and support
- Proven track record in ITSM, ITOM, and HR service delivery
- Expertise in information security, audit compliance, and authorization to operate
- Familiarity with Armis integration and health IT systems
- Ability to provide ongoing training and analytics dashboard expansion
- Past performance supporting government or similar large organizations
Analysis generated by Settle AI from the source RFP.
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