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Enterprise Customer Data Platform Support and Enhancement

Overview


Data Analytics, AI & Cloud Hosting
Ozone Park, New York, United StatesPosted about 2 months agoDeadline: April 7th, 2026

Fit Score


Settle Intelligence

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SUMMARY


Support and enhancement services are needed for an operational enterprise customer data platform, including integrations, analytics enablement, and ongoing maintenance.

KEY REQUIREMENTS


BUDGET

Estimate

$250,000 – $750,000

CONTRACT DURATION


12 months

TIMELINE


Deadline for submission of questions: March 24th, 2026 by 5:00 PM EST.

Bidder questions and NYRA's responses will be circulated: March 27th, 2026 by 5:00 PM EST.

Signed bids are due: April 7th, 2026 at 3:00 PM EST.

QUESTION DEADLINE


March 24th, 2026

Issuing Agency


The New York Racing Association, Inc.

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


The organization seeks a qualified vendor to provide operational support, ongoing maintenance, and strategic enhancement services for its existing enterprise customer data platform. Responsibilities include maintaining the production stability of the platform and expanding its capabilities through integration with additional enterprise systems, implementing identity resolution enhancements, and developing executive KPI dashboards. The vendor will also be expected to enable advanced analytics and provide additional or ad hoc services as directed under project management oversight.

This engagement is intended to ensure the platform remains robust, scalable, and aligned with evolving organizational needs. All project work will be coordinated under a clear framework, and vendors must have the capacity to respond to requests for system improvements and act on evolving business requirements.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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