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March 18th, 2026: CSP opens at 8:00am EST
March 19th, 2026: Q&A opens at 8:00am EST
March 26th, 2026: Q&A closes at 5:00pm EST
April 1st, 2026: CSP submissions due electronically by 1:00pm EST
The MetroHealth System
Organization overview and procurement intelligence available on paid plans.
The selected vendor will provide an enterprise automation and autonomous operations (AO) solution, including agents and a comprehensive platform. The platform must feature a workflow orchestration engine, support rules-based and event-driven automation, and utilize an API-first architecture. Robust exception handling and resilience controls are essential to ensure reliable operations.
Additionally, the solution should offer platform intelligence and optimization capabilities, including telemetry and performance dashboards for real-time monitoring. Vendors must provide analytics to assess the effectiveness of agents and workflows, tools for continuous improvement, and the ability to optimize processes in real time. All questions regarding this RFP must be submitted by March 26, 2026.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.