Enhanced Passenger Processing Solution

Overview

IT Support, Hardware & Networking

Seattle, Washington, United StatesPosted 2 months agoDeadline: April 13th, 2026

Fit Score

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SUMMARY

Request for an end-to-end enhanced passenger processing solution using biometric and contactless technology, covering software, hardware, installation, integration, and support at a port authority in Washington.

KEY REQUIREMENTS

BUDGET

Estimate

$2,000,000 – $5,000,000

CONTRACT DURATION

60 months

TIMELINE

Advertise Solicitation: March 6th, 2026

Pre-Proposal Conference (Optional): March 16th, 2026

Questions Cut-Off: March 20th, 2026

Q & A Addendum Advertising: March 30th, 2026

Proposal Submittal Due: April 13th, 2026

Notice to Shortlist Proposers: May 27th, 2026

Shortlist Demos and Discussion Week: June 15th, 2026

Final Proposal Revision Amendments (if applicable): July 1st, 2026

Final Proposal Revision Due (if applicable): July 8th, 2026

Notice of Intent to Award: August 3rd, 2026

Contract Execution: September 21st, 2026

QUESTION DEADLINE

March 20th, 2026

Issuing Agency

Port Of Seattle

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The selected vendor will provide an Enhanced Passenger Processing (EPP) solution that enables a contactless inspection process using auto-capture cameras and biometric facial comparison technology to facilitate identity verification, citizenship status confirmation, law enforcement vetting, and record creation of border crossings. The solution must include agency-approved software and hardware (including tablets and supporting stands/stations), as well as system implementation services such as installation, integration with the Traveller Verification Service (TVS), Mobile Device Management (MDM), comprehensive testing, training, and ongoing product support.

Vendors must deliver, install, integrate, and support passenger-facing biometric cameras and related equipment, ensuring the technology is operational upon deployment. The system should offer clear, user-friendly instructions and visual feedback to guide travelers through the capture process. Both fixed and portable deployments must be supported, with equipment options for fixed power or battery operation. Peripheral devices are to be installed as part of the initial implementation, while the Port will manage future peripheral installations post system hand-off.

EPP devices must utilize port-approved and port-provided networks, maintaining separation from agency systems for enhanced security. The contract will have a one-year duration. A pre-bid meeting is scheduled, and all questions must be submitted by the specified deadline.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.