Emergency Medical Service (EMS) Computer Aided Dispatch (CAD) Software
Overview
Fit Score
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SUMMARY
DESCRIPTION
A New York agency is seeking qualified vendors to provide Emergency Medical Service (EMS) Computer Aided Dispatch (CAD) software, along with ongoing system maintenance. The selected vendor will be responsible for maintaining the existing EMS CAD software and ensuring its effective integration with Fire Department daily operations.
Vendors must demonstrate experience in integrating EMS CAD systems and possess in-depth knowledge of the operational and functional standards required for such software, including the message switch system. A core requirement is the provision of a 24/7 telephone support hotline available every day of the year. Additionally, vendors must have a workforce with sufficient expertise to manage and support the EMS CAD system effectively.
This opportunity is intended for organizations with a proven track record in EMS CAD software implementation, maintenance, and operational support.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.