Dockless Micro Mobility System
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
RFP Date: March 11th, 2026
Deadline for Written Questions: March 18th, 2026, 5 PM ET
City Response to Questions (anticipated): April 1st, 2026, 11:59 PM ET
Proposal Due Date and Time: April 9th, 2026, 4:00 PM ET
Evaluation Meeting (anticipated): Week of April 28th
Interviews (if required): Week of May 12th
Selection Announced (tentative): Week of May 25th
QUESTION DEADLINE
Issuing Agency
City of Raleigh
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The City of North Carolina seeks a qualified vendor to implement and operate a dockless micro mobility system. The system is intended to enhance public health, welfare, and safety, with specific emphasis on the safe use of public streets, sidewalks, and other public ways.
Vendors must maintain an in-app reporting tool to enable riders to report specific issues. This tool is expected to be continuously improved, with enhancements to usability and the integration of technologies that make issue reporting easier. The City may require documentation of any improvements made as well as access to data to assess operator responsiveness to complaints. In addition, vendors must provide a 24-hour customer service phone number to address safety concerns, complaints, and general inquiries. This number should be prominently displayed within the app and provided to the City for sharing on its official platforms.
All questions regarding this RFP must be submitted no later than March 18, 2026.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.