Dispatch Recording and Multimedia Logging System
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
Project Release Date: March 2nd, 2026
Proposal Submission Deadline: March 23rd, 2026, 5:00 pm
Mark43 CAD systems testing: July-August 2026
Mark43 CAD coming online: October 2026
Cloud-based Mark43 system go-live: Fall 2026
Issuing Agency
City of Aurora, Illinois
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
Aurora's public safety agency seeks a vendor to provide a turnkey dispatch recording and multimedia logging system. The solution must include software, implementation services, ongoing maintenance, and integration support with existing public safety technologies. The system will be responsible for continuous, discrete recordings of incident-initiation calls between the public, dispatchers, and first responders, capturing telephony and radio traffic.
Key features required include Microsoft Single-Sign On for streamlined user access, a modern web-based portal for authorized personnel to search and redact multimedia content, and tools for incident reconstruction with synchronized audio and metadata playback reflecting the chronological sequence of events. The system must comply with CJIS security standards, offering robust data encryption, access control, and audit logging. Advanced search and retrieval functionality is essential, allowing users to filter recordings by various parameters and export files securely for FOIA requests or legal proceedings.
The contract period will be three years, with an emphasis on quality improvement and comprehensive support throughout the term.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.